FAQs
Kya aap laptops par warranty dete hain?
Ji haan, hamare tamam laptops ke sath 1 saal ki official brand warranty milti hai. Iske ilawa, hum 7-days ki replacement check warranty bhi dete hain.
Laptop ke sath kon si accessories milengi?
milengi?Har laptop ke sath uska original charger, power cable, aur user manual shamil hota hai. Agar koi special bundle offer ho (jaise free mouse ya bag), to wo description mein mention hota hai.
Kya delivery ke waqt check karne ki ijazat hai?
Hum “Open Parcel” delivery provide karte hain (city ke mutabiq) taakay aap tasalli kar saken ke product sahi salamat pohnchi hai.
Payment ke kon se tareeqay available hain?
Aap Cash on Delivery (COD), Bank Transfer, ya Credit/Debit card ke zariye payment kar sakte hain.
Agar laptop mein koi masla niklay to kya hoga?
Agar delivery ke 7 dino ke andar koi technical masla aata hai, to hum baghair kisi extra charges ke laptop replace kar ke denge.
Return Policy
Warranty ki muddat kitni hai?
Tamam brand new laptops par 1 saal ki Brand Warranty hoti hai jo official service centers se claim ki ja sakti hai.
Warranty mein kya cover hota hai?
Sirf manufacturing defects (hardware issues) cover hotay hain. Software problems ya windows ki warranty nahi hoti.
Kya Warranty void (khatam) ho sakti hai?
Ji haan, agar laptop gira ho (physical damage), pani gira ho (liquid damage), ya aap ne khud khol kar seal tori ho, to warranty khatam ho jayegi.
Return & Refund Policy
Time Limit: Customer ko delivery ke baad 7 din ka time den return claim karne ke liye.
Condition: Laptop usi halat mein hona chahiye jis mein bheja gaya tha (Original box, accessories, aur stickers ke sath).
Reason for Return: Return sirf tab accept hoga agar product galat bheji gayi ho ya us mein koi pehle se hardware masla (Dead on Arrival) ho.
Refund Process: Check karne ke baad 3-5 working days mein payment bank account ya wallet mein wapis kar di jayegi.
